Commitment to Excellence: Celebrating World Quality Week with Altecnic and Caleffi

In honour of World Quality Week 2024, Altecnic proudly celebrates our commitment to quality in everything we do, from design to delivery. As part of the Caleffi Group, we’re dedicated to ensuring the highest standards in the manufacturing of plumbing and heating components.

As a business, we recognise that high-quality standards for processes and our products directly benefit customers by ensuring reliability, safety, and performance. By adhering to strict quality controls, our customers gain peace of mind, knowing they’re investing in products that meet or exceed industry benchmarks. Consistent quality also means improved efficiency and functionality, providing our customers with products that deliver better results and longer lifespans. Ultimately, we’re proud that our high-quality focus builds trust and satisfaction, fostering stronger, more lasting relationships between Altecnic and our valued customers.

 

Altecnic & Caleffi Partnership

As part of the Italy-based Caleffi Group, our commitment to quality has been built on a foundation of industry expertise and formidable manufacturing practices. Caleffi’s longstanding reputation for innovation and precision in plumbing and heating products complements Altecnic’s local dedication to customer needs and industry compliance, ensuring our solutions satisfy the needs of our customers in the UK and Republic of Ireland.

 

Our Quality Team & Beyond

The Quality department’s role is crucial at every stage, from initial inspections to ongoing quality management throughout the supply chain. By conducting meticulous audits and proactive investigations, the team maintains product integrity, conforming to the stringent specifications expected by our customers.

In short, Altecnic’s quality team acts as both a gatekeeper and a bridge, facilitating quality before and after product delivery to ensure customer satisfaction at every step.

Quality isn’t confined to the quality department; it’s embedded across the organisation. Collaborative efforts across departments, from operations to technical support, are vital to maintain high-quality standards. The quality department’s audits provide valuable insights that fuel continuous improvement across teams, while its cross-functional collaborations promote a holistic approach.

 

Stringent Standards and Certifications

Altecnic’s commitment to excellence is demonstrated by the rigorous standards we uphold. By closely aligning our products with UK and European industry legislation and standards, we guarantee that every product leaving our facilities is safe, reliable, and ready to perform.

We are proud to hold a number of key certifications that underline our dedication to quality and safety:

• ISO 9001:2015: This globally recognised certification represents our quality management system, which is designed to meet customer and regulatory standards consistently.
• ISO 14001:2015: Our commitment to environmental responsibility ensures that our practices are sustainable and resource-efficient, minimising our environmental footprint.
• ISO 27001: Information security is critical, and this standard certifies that our data management practices prioritise security and confidentiality.
• ISO 45001:2018: This certification reflects our commitment to a safe and healthy working environment for our employees, ensuring that every team member can contribute their best.

Altecnic’s business management system is designed not only to comply with ISO requirements but also provide the most effective and efficient processes to support the operation of the business.

 

A Future Built on Quality and Trust

World Quality Week is an occasion to celebrate these values and reaffirm our dedication to setting the highest standards. As Altecnic and Caleffi continue to innovate and grow, our focus on quality remains the foundation of our success, positioning us as a trusted partner in the plumbing and heating industry.