Technical Support

Our technical team works hard to provide you with all the answers you need about Altecnic products. From giving you advice on product specifications, problem solving, to delivering training courses, we are always on hand to help.

  • Support When You Need It

    Contact our team by phone, email or online Mon - Fri, 8.30am - 5pm

  • Training

    We have a vast catalogue of accredited training courses and CPDs delivered by qualified engineers.

  • Qualified

    Our team includes those with practical 'on the tools' experience, in both domestic and commercial sectors.

How we can help…

The Altecnic technical department are the go-to team for any technical product installation, commissioning or maintenance query you or your customers may have.

Get In Touch

The technical team are based at our head office in Stafford, and are contactable Mon-Fri 8:30-5pm at technical@altecnic.co.uk or by telephone on 01785 218206.

Technical Training

Altecnic training programs & demonstrations provide trade merchants, engineers, and specifiers with the knowledge they need to keep up-to-date with industry standards, innovations and legislation.

Site Visits

The Altecnic technical team are also available for site visits where appropriate to assist with warranty claims and provide advice on system design and optimisation.

Product Feedback

The technical team form a key part of our product development capabilities. If you have any suggestions about how we can improve our products, please do not hesitate to get in touch with the technical or sales teams.

Need more help?

Check out the latest company news or view all of our products using the links below.